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Can't access (paid for) assist and review

Even when I log in, when I choose Assist and Review it just takes me back to "Buy Now", even though I've already paid. 

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Can't access (paid for) assist and review

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.