Can't delete data from Intuit account
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    Anonymous
    Not applicable
    posted
    ‎September 14, 2020 4:51 PM
    last updated ‎September 14, 2020 4:51 PM

    Can't delete data from Intuit account

    Keep trying to delete my data from my Intuit account but keep getting "Password_invalid" error. Tried calling/talking with Turbotax service and they said they will get back to me through email or a call the day after but got nothing 4 days later. What is going on?

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    TurboTaxBrenda1
    Moderator
    Moderator
    ‎September 15, 2020 6:29 AM

    Can't delete data from Intuit account

    Can you please clarify if you are trying to update information on your TurboTax Account? If so, click here and try again and if it doesn't work please contact via private message on Facebook or Twitter. 

     

    If you changed your phone number and that is where your code goes to change your password then you will need to contact customer service for assistance. 

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    Anonymous
    Not applicable
    ‎September 15, 2020 12:31 PM

    Can't delete data from Intuit account

    @TurboTaxBrenda1 I wanted my data deleted from Turbo Tax/Intuit so I went to: accounts.intuit.com, scrolled down to Data & Privacy, to "Delete your intuit data" and pressed continue for steps of this process. But before the final step I was prompted to input my password. I do and it says "password_invalid". I have tried changing my password etc. but nothing works.

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    TurboTaxBrenda1
    Moderator
    Moderator
    ‎September 15, 2020 12:42 PM

    Can't delete data from Intuit account

    Can you please contact us via private message on Facebook or Twitter so that we can assist you. 

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    Anonymous
    Not applicable
    ‎September 15, 2020 1:28 PM

    Can't delete data from Intuit account

    @TurboTaxBrenda1I did and was told to contact customer service. I had done that and got no solution and keep going in circles.

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    TurboTaxBrenda1
    Moderator
    Moderator
    ‎September 15, 2020 1:50 PM

    Can't delete data from Intuit account

    Please send us a private message via Facebook or Twitter- and be sure you say that you have already contacted our customer service and you haven't heard a thing as of yet. 

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