I process my husband and my taxes together. I have the latest version as of April 4th, 2023, I imported our file from TurboTax 2021, and I have double and triple checked (including the Forms themselves) and the Married box clearly is marked, however I get the following error when I try to Netfile:
Code: #2226 - One of the following situations exists on your return with respect to your claim on Schedule 6, Canada Workers Benefit. Please verify your entries and make the necessary corrections.
1. Your answer to the question on lines 38101 and/or 38104 indicates you have an eligible spouse, but your marital status on the return is not married or living common-law. If you were married or living common-law at any time during the year, but your marital status on the return is widowed, and your spouse or common-law partner was an eligible spouse, indicate this on your return as instructed by your software.
2. You entered an amount on lines 38106, 38107, 38108, 38109, and/or 38110 concerning your eligible spouse, but you did not indicate your marital status as married or living common-law on the return. If you were married or living common-law at any time during the year, but your marital status on the return is widowed, and your spouse or common-law partner was an eligible spouse, indicate this on your return as instructed by your software.
3. Your marital status is married or living common-law, but you did not indicate if your spouse or common-law partner was an eligible spouse.
Where do I go to fix this error?
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Hi, I just had the same issue!
Any suggestions appreciated. Will likely save and try later in case it's a CRA issue.
I have just received the same error code and I have already successfully filed another married couples returns. Is this a new error? How do I fix it?
DITTO!
... Ironically this error comes after paying for the software, just saying Intuit...
I got this same error yesterday and while trying to look up a fix for this error, as I checked everything over and found no real error, I came across this link for another tax site called TaxCycle.com:
We have received reports that TaxCycle is returning error code 2226 when attempting to EFILE a T1 return for taxpayers who are not entitled to the Canada Workers Benefit (CWB):
There are entries on the Schedule 6 for the working income tax benefit and one of the following situations applies to your client’s return:
If the client was married or living common-law at any time during the year but on December 31 the marital status is widowed, and the death of the spouse occurred after June 30 of the tax year and line 382 is equal to "1," enter "1" on line 5522.
The CRA has confirmed they are aware of the issue and are currently working on a fix.
We are in communication with the CRA and will update this news article once they resolve the issue.
I received the same error while attempting to file my wife's and mine returns. Looks like a CRA issue according to one of the other messages.
According to one source, it is a Revenue Canada Error that they are trying to resolve. It is a know issue.
I received exactly the same message when I tried to Netfile my wife's return via Turbotax yesterday. I tried five times and got locked out. I talked with an agent today and he unlocked her account. He said that her name was incorrectly entered, but this is clearly not the case. The references in the error message all referred to lines on Schedule 6, Canada Workers Benefit, which she's not eligible for anyway. I hope it gets fixed soon. Not sure if it's a Turbotax bug or a CRA bug.
The same...please help to solve this issue. What do I have to do?
I spent hours trying to find where I made the mistake but came up with nothing and my account is now locked.
I believe issue is with CRA.
Please let us know when this is resolved.
I was told by Intuit tech support that it is CRA error and to attempt to file once per day until they fix it.
J’ai le même problème. Que devons-nous faire pour régler le problème…
I had the same issue but was able to successfully Netfile eventually by modifying Schedule 6 in Turbo Tax. My solution likely won't apply to everyone but may help those who are in the same situation as my wife and I. For those of you where family net income exceeds the applicable limit such that you aren't eligible to claim a Canada Worker Benefit credit try going to "Forms>Schedule 6" and manually change the answer on line 38102 "are you claiming the basic CWB credit?" from "yes" to "no". Once I did that and saved the file I was able to successfully Netfile both my wife's and my returns. Despite having originally used Easy Steps and correctly answering all questions in our profiles, and double checking all forms for both our returns I was convinced the Netfile rejection error for my wife's return is a software error, either with TurboTax or CRA's Netfile. I then reviewed how Schedule 6 was completed for us in TurboTax2021 (neither of our returns was rejected) and determined that despite answering all profile questions the same way last year, line 38101 in Schedule 6 in 2021 was set to "no" (i.e. not claiming a credit) for both of us. I don't recall answering any profile question in either year asking if we wanted to claim the credit. So it appears (but I haven't been able to confirm 100%) that in 2021 Turbotax automatically determined we wouldn't claim the credit and indicated so on Schedule 6 but in 2022 Turbotax automatically determined that my wife would claim the credit and indicated so on her Schedule 6 (and the form appears to be completed correctly) but I would not. The only difference is my wife can claim the disability tax credit. Only my wife's initial 2022 return was rejected by Netfile (error 2226) until I manually revised her Schedule 6. Hope this helps at least some Turbotax users!
J’ai essayer la solution de Mikettx59 et ça a fonctionné.
Thank Mikettx59 for your solution
Many thanks @mikettx57 ! This worked for me. My wife also is eligible for the disability credit. I wonder if this is a combination that breaks the system.
Oops! A correction to my previous post. The proposed solution to avoid Netfile error 2226 for those who don't qualify for the Canada Workers Benefit credit is still the same - manually change line 38102 in Schedule 6 from "yes" to "no" - but my explanation regarding 2021 Turbotax vs 2022 Turbotax is incorrect. In 2021, Turbotax indicated on line 38102 in Schedule 6 on my wife's return (who claims the disability tax credit) "yes" she was claiming the basic CWB credit but it also indicated on line 38101 she DIDN'T have an eligible spouse, which isn't true since I am an eligible spouse according CRA criteria. Since her net income (disability) exceeded the threshold she wasn't eligible for the credit but was able to successfully Netfile. In 2022, Turbotax indicated on line 38102 on my wife's return that "yes" she was claiming the basic credit and DID have an eligible spouse and the rest of the form was filled in correctly, again resulting in no claim since net income exceeded the threshold, but Netfile was unsuccessful. Changing 38102 to "no" on her return allowed her Netfile successfully. Hope this helps anyone trying to diagnose the root cause of the issue. For those who don't qualify for the credit and just want to be done with it and Netfile their return, just change 38102 to "no".
Sorry for any inconvenience!
Glad to hear it worked for you! Not sure if it is the disability credit that breaks the system. Would have to see if others who aren't eligible for DTC have the same error code 2226. I'll let TurboTax and CRA figure it out. But for now I'm done with taxes again this year. Hope your are too!
Glad to hear it worked for you! Not sure if it is the disability credit that breaks the system. Would have to see if others who aren't eligible for DTC have the same error code 2226. I'll let TurboTax and CRA figure it out. But for now I'm done with taxes again this year. Hope you are too!
Like you said it solved my problem i have a wife health problem so for me it problem gone.
I hope that they will solved that problem
Thank
It got resolved for me this afternoon.
had to call CRA e-service to help unlock my netfile profile.
Please note that the Error "CRA Result Code 84 #2226” has been resolved now.
If you are still getting this error message, please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.
Thanks for all the postings. When I went to E-file again, I was notified that I was locked out, and after talking to two different people was able to unlock and file. Interesting experience. I have been e-filing for as long as it has been possible and this is the first hiccup. Not bad I guess. Waiting is often a good strategy!