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New Member
posted Jun 8, 2022 5:48:05 AM

Can't Open Turbo Tax - Getting Error TT803

for some reason I'm getting Error # TT803. Please advise how to fix so I can open my tax return. Thank you

0 8 1325
8 Replies
Moderator
Jun 14, 2022 6:47:00 AM

Please ensure both your anti-virus software and Windows firewall are both completely disabled. You may also need to add TurboTax to a Safe/Allow list within your anti-virus software. Once done please be sure to put on your anti-virus and firewall.  You may need to reinstall your TurboTax and reinstall using the following link.

 

Thank you for choosing TurboTax.

Returning Member
Apr 29, 2024 6:34:03 PM

Can't Update, Can't Print return, Can't NetFile

Returning Member
Apr 29, 2024 6:34:53 PM

did not have these in previous years

Moderator
Apr 30, 2024 11:25:40 AM

@hank1918 Please ensure both your anti-virus software and Windows firewall are both completely disabled. You may also need to add TurboTax to a Safe/Allow list within your anti-virus software. Once done please be sure to put on your anti-virus and firewall.  You may need to reinstall your TurboTax and reinstall using the following link.

New Member
Dec 30, 2024 3:32:30 PM

Turbo Tax Quit unexpectedly... Recover or Don't Recover

 

Keeps going in cycle and will not proceed, i have uninstalled 4x already and reinstalled, can't get past this error

 

Choosing Recover closes and Don't Recover closes and reopens to same prompt

Moderator
Dec 31, 2024 12:14:29 PM

Do you have any anti-Virus or security software that might be blocking the installation? Make sure your Windows is up to date on your operating system. Try to turn of any virus protection, firewall and malware before installing TurboTax.

 

If the issue persists please contact our Product Support.

 

Thanks for choosing TurboTax.

 

 

New Member
Apr 16, 2025 5:54:12 PM

Where are the answer

 

Moderator
Apr 17, 2025 5:05:13 PM

@Raymond Kwan Please make sure that you don’t have any anti-virus or firewalls that are blocking TurboTax. You may need to add TurboTax to a Safe/Allow list within your anti-virus/firewall software.

 

If that doesn’t work, you may need to reinstall TurboTax and reinstall using this link: Where can I get the Download edition of TurboTax?