Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
tim g
New Member

cancel perchase

I wanted to do my taxes online but bought the wrong package. how do I cancel the purchase and start a new one.

2 Replies

cancel perchase

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date by clicking on the following link: How do I get a refund for a TurboTax product? and fill out the form. If further help is needed please contact our phone support team to help resolve the issue. To contact them, please follow this link: Contact Us
Thank you for choosing TurboTax!

cancel perchase

You can start your return online and pay when you file. 

 

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date. 

You can visit How do I get a refund for a TurboTax product? for more information and the form to complete for a refund request. 

 

Thank you for choosing TurboTax.