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New Member
posted May 28, 2023 11:26:55 PM

Cannot access my 2019 on line account

Hello

 

i cannot access my 2019 account that I have already paid for.

 

I get the message your connection is not private and cannot reload.

 

Proof of payment details below. Please assist.

 

Customer Name: 

Transaction Time:

08:33 AM PDT

Order Number: 

Order Date:

01-08-22 (dd-mm-yy)
 

0 1 283
1 Replies
Level 15
May 31, 2023 6:24:25 AM

We have removed your personal information as this is a public forum and no personal information should be shared for your safety.

 

We are looking into why you can't access your 2019 tax return.

 

Thank you for choosing TurboTax.