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Level 2
posted Aug 9, 2021 5:46:09 PM

Cannot activate

I cannot activate my Costco-purchased license even though I am using the scratched-off 16-digit code

0 1 709
1 Replies
Level 3
Aug 9, 2021 6:03:04 PM

Call the TurboTax help desk.  Someone should be able to resolve that for you.