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New Member
posted Feb 21, 2023 4:24:34 AM

Cannot authorize credit card, so cannot file taxes

It is saying that my credit card cannot be authorized. All details entered are correct.

I am now a resident in the UK. Please can you provide an email or a number that I can call (free of charge) from outside of Canada? I do not have a Facebook or Twitter account, so please do not tell me to contact you through social media.

Thank you

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3 Replies
Intuit Alumni
Feb 22, 2023 5:42:38 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance please call 1-888-829-8608.

​​​​​​​Thank you for choosing TurboTax.

New Member
Mar 3, 2023 8:46:00 AM

Thank you. Could you please confirm that I can call this number toll-free from UK?

Moderator
Mar 5, 2023 4:03:02 PM

No. It is only toll free in Canada.

If you are using TurboTax Online, you can also download the app on your phone, and use Apple Pay or Google Pay to pay for your return.