cannot carry forward a return

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New Member

cannot carry forward a return

Hi

 

I am using the business incorporated version of turbotax.  I have to file previous tax years so I got the appropriate version.  I filed the tax return for year ending 2017.  I need to file the one for year ending 2018.  Normally, I will use the "Carry forward a return" feature to copy over the previous tax year info and then file the current tax year using current year tax information. 

 

The problem is the the 2018 "Carry forward a return" feature doesn't recognize the file I used for 2017 tax return.  Selecting the "Carry forward a return" option gives two ways to search for returns.  One lets me pick the file.  The other the program locates it.  Neither option locates the file I used for 2017.  The file format for 2017 is .GB6. 

 

I am not sure why the file is not being recognized.   Does anyone have any ideas on what is going on here?

 

Thank you

1 Reply
Moderator

cannot carry forward a return

Thank you for contacting TurboTax for your Incorporated tax questions. Please be advised that our ProFile team is responsible for responding to your concerns and to help troubleshoot your issues.

 

Please review the links & Information provided below which advise how to contact them directly:

The ProFile website is here and the community site to ask questions is here.

 

The phone number for support is 1-866-438-8020 Hours of Operation are from Monday to Friday

from 9 am to 6 pm Eastern Time.

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