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New Member
posted Mar 15, 2023 9:29:36 PM

Cannot chat with tax agent on fullservice tax return 2022

I cannot send a message with my tax agent. It is very annoying not being able to talk to her and chat over the messaging system like i did in 2021 tax year.

 

The chat bot is always offline and never works with any browsers i used...

that page only displays

This feature is currently not available

Please re-load the page and try again.

 

Please help thank you

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1 Replies
Level 15
Mar 23, 2023 10:56:18 AM

We apologize that this was an issue for you. Can you please let us know if you were successful in reaching out to your expert?

 

Thank you for choosing TurboTax.