Please contact our phone support team at 1-888-829-8608 for more help with this issue.
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Pretty useless. I get to talk to a robot who is going to IM some advice.
For a guideline on how to claim your Canada Caregiver Credit, please see:
How do I claim the Canada Caregiver Credit (CCC)?
Thank you for choosing TurboTax.
While your message is well intentioned it is not much help. You have provided a link to the Turbotax instructions which I have already accessed, and which have been no help at all. Using these instructions I have completed the tax return in question three times and keep getting outcomes which both appear to be wrong and are different each time.