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Returning Member
posted Apr 25, 2021 10:26:28 AM

Cannot transfer 2019 information to 2020 return

Using the CD/download TT2020 version, TT2020 attempts to transfer information from the 2019 return. I receive the page about the information that was transferred but nothing shows up in the "Detailed Tax Summary" page for 2019. This is not a show stopper but being able to compare this year's return with the 2019 return is a very useful feature to catch errors. Yes, I have tried several times to create a new return without success. I thought that all info was stored in the .tt19 file. 

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Moderator
Apr 30, 2021 4:44:46 AM

Please contact us by phone for more assistance with this issue. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.