Cannot use Forms Method on TT2020. Programs crashes

Hi,

I'm running an fully update TT2020 on my Dell Win10 laptop. I've completed most of the "easy Methid", but need to access forms directly. When I try to change to "forms Method", the program crashes...every time. I filled out the crash report and clicked send.

Would appreciate help getting this straightened out.

Thanks.

819

Moderator

Feb 6, 2022 11:26:55 AM

Please try reinstalling the program using the download from our website. It will not delete any of your saved returns. This TurboTax FAQ tells you how to install TurboTax CD/Download: How do I install TurboTax for the current tax year after I download it from the Internet?

If you are still not able to resolve this issue, please contact our phone support team for more help.

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Cannot use Forms Method on TT2020. Programs crashes