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Returning Member
posted Feb 29, 2024 9:38:33 AM

cant file taxes

getting the message:

This should not have happened. Don't worry - your data has been saved.

Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.

Please check back again soon. We should resolve this quickly.

You can also contact our support team at https://support.turbotax.intuit.ca/contact/

Thanks for your patience,

0 3 1119
3 Replies
Intuit Alumni
Feb 29, 2024 9:40:34 AM

Please clear your cache, restart your computer and you may wish to try a different browser.

 

Thank you for choosing TurboTax.

Returning Member
Feb 29, 2024 10:01:33 AM

tried incognito on Chrome, tried Edge... same error.

Moderator
Feb 29, 2024 10:16:57 AM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.