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Level 1
posted Mar 19, 2025 5:25:44 PM

capital gains. Why i cannot record capital gains from a t3 slip and show on the summary using turbo tax standard 8 returns

1 10 753
1 Best answer
Moderator
Apr 15, 2025 12:14:31 PM

Error Code 95365:

Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53. - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar.

 

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

 

Thank you for choosing TurboTax

10 Replies
Moderator
Mar 20, 2025 12:14:41 PM

Can you please provide more information about your problem? Are you looking at the T3 - Summary, the Detailed Tax Summary or a different summary page?

 

 

 

Level 2
Mar 20, 2025 3:17:15 PM

I have the same problem. I am using desktop premier. Capital Gains from T3 slips are not being included on Schedule 3 at all. Makes no difference if you use Easystep or Forms for the entries.

Moderator
Mar 21, 2025 6:45:17 AM

@Taxing 5 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

Level 2
Mar 31, 2025 11:28:18 AM

I have the same problem I am surprised that this has not been found and fixed before now

Level 2
Apr 1, 2025 9:19:17 AM

Has this issue been resolved yet, if not do you have any idea how long it might take

Moderator
Apr 2, 2025 7:31:30 AM

@Coach11 We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

Level 2
Apr 3, 2025 3:51:10 PM

So the update that was sent out today does not correct this problem as far as I can see, is that correct?

Moderator
Apr 3, 2025 5:58:38 PM

@Coach11 Are you splitting with your spouse? What boxes are you using on your T3?

 

Level 2
Apr 4, 2025 7:31:35 AM

I am using box 21 on my T3 and not splitting with my spouse, the amounts do not transfer to schedule 3. My spouses do not transfer either

Moderator
Apr 15, 2025 12:14:31 PM

Error Code 95365:

Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53. - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar.

 

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

 

Thank you for choosing TurboTax