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New Member
posted Apr 5, 2021 9:46:18 AM

Changing plans

Hi there,

 

Just wondering how I can change plans. I accidentally did an "Add on" and don't need expert help. I just wanted the 20 $ plan but now its saying I owe 80$ 

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1 Replies
Moderator
Feb 2, 2022 5:49:05 PM

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.