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    carrielynjade
    New Member

    Charged for upgrade but never used it

    I did my taxes the same as I normally do and only have a t4 and t4a and yet it charged me 19.99 for an upgrade which I didn't need or wanted. My taxes are simple and it has always been free with basic turbo tax

    posted
    ‎April 19, 2022 1:57 PM
    last updated ‎April 19, 2022 1:57 PM
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    TurboTaxSusan
    Moderator
    Moderator

    Charged for upgrade but never used it

    There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information:

    Why did I have to upgrade my TurboTax Online edition?

    Who can file for free using TurboTax?

    ‎April 20, 2022 12:19 PM
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