I have always used TURBOTAX without issues.. it ALWAYS will show me my estimated CCB (Child Benefit ) for the following year. THIS YEAR IT IS NOT! I have done returns for two of my family members who each have
two children , and always receive a benefit.
Is this a glitch?
This is a desktop version, not online. I purchase, as always, at Walmart
Please help thank you!
We are aware of the issue, and our development team is working to resolve it ASAP.
In the meantime you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator
Do you have an ETA on when this issue will be resolved and a Turbo Tax Update will be pushed out to users to fix the bug?
While you wait for TurboTax to fix their error/bug, you can manually override and enter the base amount in TurboTax.