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New Member
posted Mar 6, 2024 11:12:51 AM

Childcare expenses not being accounted for in deductions

Every time I add my child care expenses they appear saved but at the end of the deductions sections they don’t appear and so there’s no return of $$. This glitch was an issue last year too. Anyone know a way to fix this?? 

0 16 2276
16 Replies
Moderator
Mar 6, 2024 12:43:22 PM

Are you using TurboTax CD/Download or TurboTax Online?

New Member
Mar 6, 2024 12:47:49 PM

Turbotax online 

Moderator
Mar 6, 2024 12:55:04 PM

Are the expenses showing up on Line 21400 in the Detailed Tax Summary? 

 

Do you have a spouse? Perhaps they are going onto your spouse's return.

New Member
Mar 6, 2024 4:48:30 PM

No they are not showing up on line 2400, but they show up in the deductions section. 

I have a spouse, he has already filed and did not claim any childcare. 

Moderator
Mar 6, 2024 5:02:24 PM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

New Member
Mar 14, 2024 4:43:50 PM

they are not able to help. seems to be coding issue. tried both the app and online. 

child care deduction should be included because it reduces my AFNI ( income) so i get higher child benefit and in Ontario the province gives me a refundable tax credit through the CARE tax credit.

can someone reach out to me. I paid for the deluxe version but I shouldn't have to upgrade to get this resolved. I'm losing out on lots of money.

Moderator
Mar 14, 2024 4:52:42 PM

@moin316 

Are the expenses showing up on Line 21400 in the Detailed Tax Summary? 

 

Do you have a spouse? Perhaps they are going onto your spouse's return.

New Member
Mar 14, 2024 4:56:47 PM

no I am single with dependant kids.

does  not show up on detailed summary.

also somewhere else it said if I owe no taxes that the child expenses wouldn't show up. but should show up regardless.

Moderator
Mar 14, 2024 5:14:42 PM

@moin316 Have you tried deleting the receipt on the  Child Care Receipt page and re-entering it?

Level 1
Mar 18, 2024 11:45:16 AM

I am having the same issue. I have deleted and re-entered the child care expense amount and it still does not show up in the detailed deduction summary (line 214)

Moderator
Mar 18, 2024 11:49:09 AM

Please clear your cache/cookies, sign out of your return and restart your computer.

 

Thank you for choosing TurboTax.

Level 1
Mar 18, 2024 12:01:00 PM

Thanks. I figured it out. Under depedents. I had selected "Father" as the relationship as I assumed it was my relationship to my son. Once I correctly selected "Son" everything flowed through to the summary.

New Member
Apr 7, 2024 3:55:42 PM

I do exactly have a same issue. The record is there but nothing is shown in summary. I deleted the record but didn't help. 

Moderator
Apr 7, 2024 4:12:07 PM

@Mahmoud690 Are you using TurboTax CD/Download or TurboTax Online?  Do you have a spouse? Perhaps they are going onto your spouse's return.

New Member
Apr 7, 2024 4:19:02 PM

I am using the online and I have spouse. I don't see under either of us.

Moderator
Apr 9, 2024 7:44:01 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.