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New Member
posted Feb 28, 2024 7:37:23 PM

Confirmation Email

I purchased the 2020 turbo tax product for about 22 dollars about 6 hours ago.

Have yet to receive an email, constantly checking spam/junk folder, my card has been charged. Called TWICE the first guy told me to wait longer?? While the second person told me I needed my order number which I don't have because I haven't received my confirmation email???

I cannot use this product until I receive said email because it also has the license number which I need to input to go further.

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3 Replies
Moderator
Feb 29, 2024 5:42:12 AM

We have sent you an email with the requested information.

 

Thank you for choosing TurboTax.

New Member
Apr 11, 2024 11:42:04 AM

I purchased Turbo tax Mar 15 and have yet to receive my confirmation and license code.  I would like to do my taxes please.

Moderator
Apr 11, 2024 12:05:04 PM

We have sent you an email to the email address associated to this account. Please verify your spam/junk folder also.

 

Thank you for choosing TurboTax.