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New Member
posted Oct 30, 2019 11:46:48 PM

Continuous CRA error

I have been trying for days to file my tax return. I am overseas and 15 hours ahead so can never get through during business hours in Canada. I called the CRA today & made sure my account was not locked out & confirmed my bank account details to netfile. AGAIN I'm getting the error that CRA will not let me file my return. I can't even find an email address for turbotax so I can contact them considering the time difference. Can someone please help me out? It should not be this difficult! 

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Moderator
Oct 30, 2019 11:46:49 PM

If you are a non-resident or you have an address outside of Canada, you can't use NETFILE. You must print and mail your return.