Can you please specify if you are using TurboTax Desktop or Online? and which T-Slips do you have?
Quick suggestion, for CPP, make sure the province of employment is entered correctly (box 10).
Verify the information on your T4 are entered properly and the province is also entered. If the exact amount of your CPP is reporting on line 44800, we suggest you to contact our product support team by phone.
They have access to tools we don't have here in Community, like screenshare, and see your return.
Feel free let us know what the result was.
Thank you for choosing TurboTax.
Yes, this concern is valid. Since the most recent update CPP contributions are showing up as refundable tax credits, which is totally wrong. I am using the Standard TurboTax downloaded from the TurboTax website. This did not happen prior to the most recent update. These contributions should show up as deductions for CPP not tax credits. When will this be corrected?
on mine it was because I did not have the pensionable earnings inputed. after I put that in it was corrected.
Wonderful this corrected mine as well. Thank you for the help.😀
when is this going to be corrected in the next Turbo program update
@gprevette Please make sure that everything is filed out on your T4 slip ex: Box 10 (province), Box 26 (pensionable earnings)…
I am still having this issue. Everything from my T4 is entered correctly and it's still showing the exact amount that I paid to CPP as an overpayment. I called and customer service couldn't help me
you need to input the cpp pensionable earnings from your t4, then cpp wont show as an overpayment, I had that issue also. box 26 on T4