cpp overpayment

Can you please specify if you are using TurboTax Desktop or Online? and which T-Slips do you have?

Quick suggestion, for CPP, make sure the province of employment is entered correctly (box 10).

Desktop. It seemed to have done this after the last update

T4 only

Verify the information on your T4 are entered properly and the province is also entered. If the exact amount of your CPP is reporting on line 44800, we suggest you to contact our product support team by phone. 

They have access to tools we don't have here in Community, like screenshare, and see your return. 

Feel free let us know what the result was. 

Thank you for choosing TurboTax.
 

Yes, this concern is valid. Since the most recent update CPP contributions are showing up as refundable tax credits, which is totally wrong. I am using the Standard TurboTax downloaded from the TurboTax website. This did not happen prior to the most recent update.  These contributions should show up as deductions for CPP not tax credits.  When will this be corrected?

on mine it was because I did not have the pensionable earnings inputed.  after I put that in it was corrected.

Wonderful this corrected mine as well. Thank you for the help.😀

when is this going to be corrected in the next Turbo program update

@gprevette Please make sure that everything is filed out on your T4 slip ex: Box 10 (province), Box 26 (pensionable earnings)…

I am still having this issue. Everything from my T4 is entered correctly and it's still showing the exact amount that I paid to CPP as an overpayment. I called and customer service couldn't help me

you need to input the cpp pensionable earnings from your t4, then cpp wont show as an overpayment,  I had that issue also. box 26 on T4

I already did that and it didn't fix.

@JessicaBlank03 Please try deleting the T4 and re-entering it.

Thanks! It's corrected now!

@JessicaBlank03 You're welcome! 

Yes, that issue has ben fixed. Thanks for your patience,

I have entered the CPP deduction from my T4 and it is showing as an overpayment on my tax summary.  It is only showing the EI deduction.

That was the problem - they didn't have an amount in box 26 - thank you

I am filing my wife and my taxes jointly on turbotax.  I filled in my wife's T4 info including $3052 in CPP deductions. In the tax summary it doesn't show a CPP deduction it shows a CPP overpayment of $3052. My wife retired a couple of years ago and receives a pension but she went back to work and paid CPP. My concern is that we will owe more in tax if this overpayment is reversed and/or also that if her CPP contributions aren't valid then it will reduce her CPP when she does retire.  Why did this happen

Put in the pensionable earnings. Problem solved 

I have tried all the suggestions listed here but line 44800 is still reporting a CPP overpayment. I have tried deleting and reentering the T4s, I have made sure the pensionable earnings is listed in box 24 and box 26. Is this a system glitch? Do I need to manually delete it?

Hey so I also went back to the beginning wher3 you fill in your date of birth and the system had changed my birth year to 2024. So once I fixed that, everything correctly calculated. Maybe try that?

I checked the DOB and it is accurate.

I'm having the same issue... I noticed that there was just an update tonight so hopefully it fixes it

@CH114 We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.