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New Member
posted Mar 4, 2025 10:47:44 AM

CPP - T4A(P) - cannot get it to accept the months in box 23. Will not allow me to netfile as it says that this needs to be fixed. Doesn't matter how may times I enter the number it will not accept. Very frustrating.

Program will not accept the number I put in for box 23 and it will not let me netfile as it says it needs to be fixed. I am getting very frustrated with this.

DebraP1

0 2 959
2 Replies
Moderator
Mar 6, 2025 3:09:15 PM

Please make sure that you don't have anything in Box 21, and that your income was put in the right box - Retirement Benefit should be entered in box 14.

 

You can also try deleting the T4A(P) and then re-entering the slip.

 

 

 

New Member
Mar 7, 2025 8:00:09 PM

It was not turbo tax. The t4AP was not filled out properly. It only had retirement months and not disability months. Got it fixed and program worked.

Thank you