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New Member
posted Apr 24, 2022 6:03:24 AM

CRA Code:15

0 16 3186
16 Replies
Intuit Alumni
Apr 28, 2022 7:46:39 AM

As per Canada Revenue Agency (CRA) receiving an error code 15 means: You have indicated this is a pre-bankruptcy return. Please delete the selected financial data (SFD) statements. They should not be transmitted with a pre-bankruptcy return.

 

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Returning Member
Feb 26, 2023 4:26:02 AM

I never claim for Bankruptcy

Returning Member
Feb 26, 2023 4:46:32 AM

How can I remove code 15, I never or ever claim Bankruptcy?

Returning Member
Mar 21, 2024 5:28:50 PM

Hi...if you use the "forms method" to work your return it does not show the Bankruptcy question

Change to the Easy Step method and the question is asked there and you can change the YES to NO  

Moderator
Mar 21, 2024 5:40:58 PM

@koda12 Actually, if you go to the INFOWS worksheet in Forms mode, it asks about bankruptcy in Taxpayer Filing Information section.

Returning Member
Mar 21, 2024 6:18:16 PM

Thank you ...did not realize that form was there  Thanks again 

Intuit Alumni
Mar 22, 2024 7:12:16 AM

You're welcome.

 

Thank you for choosing TurboTax.

New Member
Apr 19, 2024 10:01:10 AM

Hi, can anyone help me with my situation? I have the code error 15, although I don’t even have my cra account yet, since it’s my first time filling, I’ve called them yesterday and they said that since I dont have an account, they cannot unlock it since I don’t possess one, why am I still getting this error 15??

Moderator
Apr 19, 2024 10:43:29 AM

If the CRA doesn't have any of your information and it is your first time filing an income tax return to the CRA, you will need to print and mail your return this year, and next year you will be able to NetFile.

 

You will need to go back to the FIle section of your return and choose print to mail.

 

Where to mail your paper return.

 

Thank you for choosing TurboTax.

New Member
Apr 23, 2024 11:22:38 AM

How correct error code 15 

New Member
Apr 23, 2024 11:24:05 AM

Where is it located

Intuit Alumni
Apr 23, 2024 11:54:15 AM

If you go to the INFOWS worksheet in Forms mode, it asks about bankruptcy in Taxpayer Filing Information section. You can verify the information there.

 

Thank you for choosing TurboTax.

New Member
Apr 23, 2024 12:06:23 PM

There is no forms mode on the download version 

Intuit Alumni
Apr 23, 2024 1:20:55 PM

Please see the images below taken from our Download software.

 

 

 

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New Member
Jul 5, 2024 6:47:55 PM

Hello :))

What menu and path that I need to go there??

I am still suffered pain for that, how can I change to 'No' for that? 

Explain me for more details.

Thank you:))

Returning Member
Jul 7, 2024 1:06:13 PM

 

 

  
 

 

 

 

 

 

to TurboTax
 

 

 
 
 
 
 
 
open up a turbotax income tax form
Fill in inf required ...name ...SIN number etc
Next page
Look for "forms" at top of page...click on "forms"
Page coming up will show "Keyword to search for "
Type in INF in space provided
Page will come up showing 5 (or 6) lines  
One of lines will show INFOWS (information)
Click on INFOWS....click OK 
Page will come up and approx half way down the page it will ask..... Taxpayer Filing Information
Approx 12 questions down it will ask if you were  Bankrupt in 2023 or 2024 etc etc  ...make sure the NO box is ticked 
 
Hope this helps 

 

Rosemary Catherwood <[email address removed]>

Sat, Jul 6, 12:14 PM (1 day ago)
 
 
 

 

 

 

 

 

to TurboTax
 

 

 
 
 
 
 
 
open up a turbotax income tax form
Fill in inf required ...name ...SIN number etc
Next page
Look for "forms" at top of page...click on "forms"
Page coming up will show "Keyword to search for "
Type in INF in space provided
Page will come up showing 5 (or 6) lines  
One of lines will show INFOWS (information)
Click on INFOWS....click OK 
Page will come up and approx half way down the page it will ask..... Taxpayer Filing Information
Approx 12 questions down it will ask if you were  Bankrupt in 2023 or 2024 etc etc  ...make sure the NO box is ticked 
 
Hope this helps