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New Member
posted Mar 5, 2025 5:32:52 AM

CRA Result Code: 15 Your account is locked. If you need assistance, please contact us. contact us

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1 Replies
Moderator
Mar 6, 2025 5:44:59 AM

The CRA has locked your account due to too many failed attempts to Netfile (5xTimes maximum). You should contact the CRA to unlock the account.

 

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