☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Mar 16, 2023 2:35:46 PM

CRA Result Code: 15

When I try to register with the NETFILE in the last step, I get this error code. How do I solve it?  I tried again, but the problem was repeated.

1 2 5655
2 Replies
New Member
Apr 16, 2023 2:18:16 PM

How did you figure out your 

CRA Result Code: 15?

Intuit Alumni
Apr 20, 2023 8:49:23 AM

Most first-time filers can't use NETFILE, they need to print and mail their returns to file. If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.

 

*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.

 

This CRA webpage has a list of where you can mail your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...

 

Thank you for choosing TurboTax.