CRA Result Code: 21 The Canada Revenue Agency was unable to accept your return, as your NETFILE Access code did not match our records.

What si CRA Result Code :21 ? I checked already NETFILE Access code is right.

133

Moderator

Feb 26, 2025 6:58:54 PM

Using NAC is not mandatory for Filing . Please remove the Netfile Access Code (NAC) and then try to file.

Thanks for choosing TurboTax.

New Member

Feb 26, 2025 7:30:03 PM

how do I do that?