CRA Result Code: 32

Please go to My Info then Personal Information in your return, in the menu on the left side. After your personal information you will see this question: "Are you filing an income tax return with the CRA for the first time? ". Make sure that you clicked on NO, the CRA has received my tax returns before, either from me or from someone else on my behalf. You then click on CONTINUE to save your information.

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I didn't see this option.  Where can i find it?

cant see that option either, frustrating for sure as ive filed in turbotax for 3 years and still having code 32 come up with no way to fix it 

@Davin88 @cody read @Ricky1984 This question will be in the very beginning of the interview when they ask you which province you live in etc. See the image below.

In order to help you further with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

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yes i remember seeing it when i started the process, after going through and getting to the end, mine filed and sent off, and my wifes cant send because of code 32.  following your steps to go back and update doesn't show the same thing, I will have to do her report over again, and i know we have filed here before.

Thank you for the update.

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id like a refund, your system doesnt let you go back and check or update information, even following your steps provided.

To request a refund please follow this link: How do I get a refund for a TurboTax product?

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Hi 

As i send file online, i receive 31 error

Are you a first time filer?

As per the Canada Revenue Agency (CRA) error 31 is due to:

1. This election is only valid on a return for a deceased person.
2. The only valid entry to indicate an election under subsection 104(13.4) is "1."
3. You must have an entry on supporting line 52080 for the election amount.
4. There is an election amount on supporting line 52080 but there is no valid election indicator.
   
   If further help is required with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 
   
   ​​​​​​​Thank you for choosing TurboTax.