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New Member
posted Oct 16, 2023 5:33:30 PM

CRA Result Code: 684

CRA Result Code: 684
 
 
 
How can I fix it?
"
Message from the CRA:
We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.
 
#RN8029A - The amount claimed on line 314/31400: "Pension income amount" is more than the amounts reported on lines 115/11500, 116/11600, and/or 129/12900 minus the ineligible amount reported on line 5344/53440: "The pension income not eligible for the pension income amount". Please correct these entries to continue.Your ReFILE return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.
"

0 1 686
1 Replies
Moderator
Oct 17, 2023 6:26:19 AM

You will need to open your income tax return and go on the left hand side to Income- then to your T4A- you will need to verify the amounts you have entered as it sounds like it is possible that the amounts were entered wrong or entered in the wrong boxes. You will just click on Edit beside the T4A.

 

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