CRA Result Code: 84 #95005

What does the error message state? 

Mine said:

"

1. Your return has a date of entry indicating that you were an immigrant to Canada, or a date of departure indicating that you were an emigrant. To accurately calculate your world income, the Canada Revenue Agency needs to know your Canadian sourced and your foreign sourced income earned when you were not a resident of Canada. If these net incomes are zero, indicate this on your return as instructed by your software.
2. You have reported an amount for Canadian sourced and/or foreign sourced income earned when you were not a resident of Canada. To indicate you were an immigrant to Canada, or an emigrant, you must enter a date of entry or a date of departure in your software. Otherwise, remove these amounts of income from your return.
3. The year in the immigration or emigration date on your return does not equal to the current tax year. You can only report this date on your return if you immigrated or emigrated in the current tax year.Your tax return has not been accepted by the Canada Revenue Agency.

It contains errors that must be corrected. Please review the following errors), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website.

For further assistance, please contact us."

 Please make sure to check if you are using any locked forms that might be preventing to Netfile. 

Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

Most Canadian income tax and benefit returns for 2024, and any balance owing amount, are due on April 30, 2025.

Error Code 95005

One of the following situations applies to your return. Please verify your entries and make the necessary corrections.

1. Your return has a date of entry indicating that you were an immigrant to Canada, or a date of departure indicating that you were an emigrant. To accurately calculate your world income, the Canada Revenue Agency needs to know your Canadian sourced and your foreign sourced income earned when you were not a resident of Canada. If these net incomes are zero, indicate this on your return as instructed by your software.

2. You have reported an amount for Canadian sourced and/or foreign sourced income earned when you were not a resident of Canada. To indicate you were an immigrant to Canada, or an emigrant, you must enter a date of entry or a date of departure in your software. Otherwise, remove these amounts of income from your return.

3. The year in the immigration or emigration date on your return does not equal to the current tax year. You can only report this date on your return if you immigrated or emigrated in the current tax year.

CRA NETFILE result code 84

I am getting the same error message. This needs a resolution asap. 

I got exactly the same error message and I reached out to CRA to make sure my info is up to date and matching what I've filled in the application and yet I still get the same error message over and over. The info on the CRA end is correct and it should match what I'm entering into the forms.

It seems there's an issue with the residency section of the form that might have a bug. 

I've tried using different machines, different browsers, reset the machine, cleared browser history, different days but with no luck.

No the forms are not locked.

I am also facing this issue. I've reviewed my input information many times and keep getting this error. 

Does anyone know if this has been reported or if the Turbotax team is fixing it?

@cabreramelendez Please make sure to check if you are using any locked forms that might be preventing to Netfile. 

I am not using any locked forms 

I am stuck with the same error

It doesn't look like so. I even tried with a foreign income slip, as I was advised calling the support team and it didn't work either 

@TurboTaxAniqua  It doesn't look like so. I even tried with a foreign income slip, as I was advised calling the support team and it didn't work either 

I had the same issue last night, today I was on the phone with support, they couldn’t help me and adviced me to paper file instead or wait until they find a solution (who knows when). 

Does anyone know how to indicate the income before enter Canada in zero as it says in the #95005 instructions?

@User86 There is an immigration or emigration date on the return but no entry on line 52920 or 52930 for Canadian sourced non-resident income. Enter “1” on the line if the amount is zero or negative.

There is no line 52920 or 52930 

@Samer Harrouk We suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare, and investigate this issue for you. 

Your support team doesn't have an answer to this issue either. I had a call today where I screenshared and there was no solution. So you guys have experience with this issue maybe from last year?

@Lolare Is this a joint return? If so, please check the  spouse’s or common-law partner’s name if contains at least one invalid character. Please make sure that the first character is not a period and that it does not contain a slash (/ or \) or an ampersand (&).Also If you migrated or immigrated in any other year other than 2024 you shouldn't be putting that on your return. 

I am filing my taxes alone, I came early 2024 no invalid characters

@Samer Harrouk This issue has been forwarded to our investigations team to look into this issue further.

Hi, i've got the same issue, support were not able to resolve.

Looks like a fault in the TurboTax system. 

@glenncook92 This issue has been forwarded to our investigations team to look into this issue further.