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posted Jul 18, 2022 10:54:45 AM

deactivate on-line account

I am trying to deactivate an account that I opened, entered some but not all info in but then decided I will not be using the TurboTax Deluxe Online Edition that I purchased. I am not looking for my money back, I just want all the info I entered deleted. I've looked everywhere online that I've been directed to. It says I must fill out a form to identify myself BUT I can't see how to get that form. Please, HELP.

Thanks

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1 Replies
Moderator
Dec 2, 2022 10:52:41 AM

If you want to delete your account entirely, please contact our phone support team as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us