Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
thetwoofusnow
New Member

deactivate on-line account

I am trying to deactivate an account that I opened, entered some but not all info in but then decided I will not be using the TurboTax Deluxe Online Edition that I purchased. I am not looking for my money back, I just want all the info I entered deleted. I've looked everywhere online that I've been directed to. It says I must fill out a form to identify myself BUT I can't see how to get that form. Please, HELP.

Thanks

1 Reply
TurboTaxSusan
Moderator

deactivate on-line account

If you want to delete your account entirely, please contact our phone support team as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.48m
Members

2.61m
Discussions

v