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New Member
posted Apr 10, 2024 9:15:51 AM

Deleting my account and reusing my Activation code with another account

Hello Team, 

 

I got  Intuit  Turbotax Self Employed Online Edition and have activated the code with a new account, but realized that  I had already has another account.  I would like delete this new account and link my activation code with my other account. 

 

is it possible  ? Please suggest ways to do the same. 

0 3 4731
3 Replies
Intuit Alumni
Apr 10, 2024 9:57:18 AM

Unfortunately, once the activation code is used in an account, it is not transferrable. To delete your second account, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.

New Member
Apr 10, 2024 10:21:54 AM

I believe we should provide an option there.  Because the code activated we still haven't filed TAX and just want delete the account and use the activation with another account. 

 

Or if you deactivate this license code and provide another license code that also would be good.  Please check if any possibility is there. 

 

Thanks,
Srini

 

 

Intuit Alumni
Apr 10, 2024 10:27:16 AM

When you contact the telephone support team they will be able to help you with your account and unfortunately the activation code cannot be used on another account.

 

Thank you for choosing TurboTax.