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Returning Member
posted Jan 2, 2023 1:45:10 AM

Desktop installation

I have been trying unsuccessfully to install the desktop version of TurboTax 2022.  It worked the day I bought the program but I haven't been able to open it since.  I have uninstalled and reinstalled three times!  Keep getting a TT805 error!  Any advise appreciated!  This site is worthless in terms of solutions :(

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3 Replies
Moderator
Jan 3, 2023 9:42:54 AM

Please contact our phone support team at 1-888-829-8608 for assistance with this issue.

Returning Member
Jan 4, 2023 9:15:13 AM

I was on the phone for about 45 minutes yesterday but finally got the problem resolved .... thank-you.  In my case it appears it was my anti-virus software (Kaspersky) ...... shut it down and was able to open Turbo Tax 2022.

Moderator
Jan 4, 2023 9:24:50 AM

Thank you for letting us know. Happy you were able to find a solution.

 

Thank you for choosing TurboTax.