Did not get the RBC Client discount as advertised

[Loi27]

Hi!  I paid for the 2024 tax return with my RBC visa card.  The website stated that I will get 20% off with the card.  However, I was charged with the full amount and I have not received any refund or adjustment for the charges. Please help.

 

[Loi27]

I meant 2023 tax return

[TurboTaxBrenda]

Any affiliate savings ended on April 30th, 2024.

Thank you for choosing TurboTax.

[Loi27]

I did pay for the services before April 30, 2024, therefore I should be entitled to the discount.

[Loi27]

I had the RBC visa statement to prove the Turbo Tax charges on April 28, 2024.

[TurboTaxBrenda]

Yes, thank you. We were able to refund one of the TurboTax software that was purchased. You will see the refund on your credit card within 2-3 weeks.

Thank you for choosing TurboTax.