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posted Apr 19, 2023 4:21:35 PM

Discount code not applied

Hi,

 

I received an email stating that I would not be charged the increased price of $39.99 for this year's tax filing but would be charged $34.99. However, I was still charged the full amount when I went through the payment process. Who can I contact to rectify this?

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1 Replies
Level 1
Apr 24, 2023 6:21:13 PM

I also had the same issue as well.  Received an email stating that the full amount would not be charged but upon purchase, it was the full $39.99 amount.  Wondering how i can get the discount applied.  It was already charged to my credit card unfortunately.