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Level 2
posted Apr 21, 2024 7:43:19 AM

Discount codes not working

This seems to be an issue this year, I have received several discount codes through my Bank and through email and none are working now that I am ready to file, any suggestions?

I have seen that several people have posted this same issue, has it or when will it be resolved?

0 5 3443
1 Best answer
Moderator
Apr 22, 2024 5:49:51 PM

@Mick59

Your refund request has been approved and will soon be processed. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.

5 Replies
Intuit Alumni
Apr 22, 2024 7:40:31 AM

A private message has been sent to you.

 

Thank you for choosing TurboTax.

Level 2
Apr 22, 2024 7:51:14 AM

Moderator
Apr 22, 2024 5:49:51 PM

@Mick59

Your refund request has been approved and will soon be processed. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.

Level 2
Apr 24, 2024 6:18:48 AM

Thank you, your prompt attention with this matter is appreciated!

Please ensure this issue is resolved for next year.

Intuit Alumni
Apr 24, 2024 6:21:10 AM

You're welcome.

 

Thank you for choosing TurboTax.