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Onutza
Returning Member

Dividend error - help please, cant Netfile for Quebec

Hello, 

 

I have a T5/RL3 slip with an amount on box13/case D only.  Turbotax keeps showing the same error even if i completely delete the slips: 

 

Your taxable dividend does not equal your actual amount of eligible dividends multiply by 138% plus your actual amount of ordinary dividends multiply by 115% or you have a taxable dividend but no dividend tax credit.

 

Can someone provide help on how to fix this error please? 

 

Thank you

2 Replies
TurboTaxBrenda1
Moderator

Dividend error - help please, cant Netfile for Quebec

This is how to properly enter your T5 slip and Releve 3 when using TurboTax CD/download

 

  • Select the image of the magnifying glass (or Find) in the upper-right area of TurboTax.
  • Enter “T5” in the Find window.
  • Select T5 / Relevé 3 Investment income from the list of results, and then select Go.

The Entering your federal T-slips and relevé slips step appears.

 

  • Select T5 / Relevé 3 - Investment Income.
  • Select Continue.

The T5 - Investment Income step appears.

 

  • Fill out the form in TurboTax with the information from your slip.

Note: If the slip is for joint investment with your spouse/partner, enter the portion that you’re claiming where it says Your percentage.

If you’re preparing your return together with your spouse/partner's return:

 

  • Don’t enter this slip on your spouse/partner’s return; TurboTax automatically calculates each spouse/partner’s portion based on the percentage you enter.
  • The amounts you entered won’t appear on your spouse/partner’s T5 slip entry step; instead, it will be included on their Schedule 4 - Statement of Investment income.
  • Select Enter Relevé 3.

The Relevé 3 - Investment Income step appears.

 

  • Fill out the form in TurboTax.
  • Select Done With T5 - Relevé 3.

The T5 - Relevé 3 - Summary step appears.

  1. Review the information on the screen and follow the instructions below that match your situation.
  • If the information is correct, select Done With T5 and Relevé 3 Slips.
  • If the information isn’t correct, select Edit next to the slip and correct the information. When you return to this step, select Done With T5 and Relevé 3 Slips.
  • If you have more slips to enter, select Enter New T5 - Relevé 3. When you return to this step, select Done With T5 and Relevé 3 Slips.

If after you are sure it was entered correctly- and the same error occurs please contact our customer service so that they can view your screen and assist with the error.

willy2
New Member

Dividend error - help please, cant Netfile for Quebec

I have tried that a number of times, even downloading the information from the CRA and Revenue Canada site.

 

I can netfile with CRA but it does not let me netfile with Revenue Quebec.

 

There must be a bug in your software.

 

 

v