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Returning Member
posted Apr 23, 2024 5:32:50 PM

Donations

I have no charitable donations to claim but the online program will not let me past the donations section as it keeps telling me to use this function, I need to upgrade. I don't want to use the donations section.  Why can't I move past this without upgrading?

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3 Replies
Level 5
Apr 23, 2024 5:50:32 PM

Can you please check what was your answer to the question "Did you make donations to a charity or political party?"? Did you select "No" and the software thinks that you have donations to claim anyway?

 

Thank you for choosing TurboTax.

Returning Member
Apr 23, 2024 5:54:28 PM

Can you please check what was your answer to the question "Did you make donations to a charity or political party?"? Did you select "No" and the software thinks that you have donations to claim anyway?

 

I answered no to this and the software still thinks I have donations to claim, which I do not.

Returning Member
Apr 23, 2024 6:35:27 PM

 

I selected I have NO donations and yet I still get the following message:

 

Please help! 😫