Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
English EN

Pick a language

Canada Français United States of America English
Showing results for 
Search instead for 
Did you mean: 
Returning Member

Downloaded wrong year

I mistakenly downloaded the wrong year of TurboTax BI. I need to speak with an Intuit rep to resolve.


I can find absolutely no way to contact Intuit. I currently have 12 browser windows (and a few that I've already closed) from trying links in the company's various support areas to try to find a phone #. The site has me in an infinite loop of telling it what the problem is, clicking on a link to contact by phone, please tell us what the problem is, contact us online/by phone, please tell us what the problem is, contact us online/by phone. I'd be happy with an online chat bot at this point but it doesn't even seem like that's available. 


How does one contact Intuit. The nice video claims they've made getting support easier. No, not by a longshot. 


Thank you.

1 Reply
Level 6

Downloaded wrong year

Hi, thank you for using Intuit TurboTax Community

TurboTax Business Incorporated, years 2013 through 2020, can be downloaded from this website. You can reach the support line by phone at 1 (866)438-8020.

Hope this helps