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New Member
posted Jun 10, 2023 2:01:05 PM

EFILE#368 Error when submitting, no warnings otherwise

Hi there, I am working on submitting my tax return with TurboTax Business Incorporated, but as I go to submit my document for corporation internet filing, I am rejected and get a pop-up with the error efile#368A change to the location of the books and records is indicated but the address is missing. For assistance, contact CRA’s Corporation Internet filing Helpdesk at [phone number removed].

 

I have tried everything from manually re-entering every field under the location of the books and records, to mailing address and head office address, saving an exiting the program multiple times, saying the address has not changed and clearing every field, but no combinations allow me to submit my filing, and the check tool shows no errors whatsoever. What can I do?

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1 Replies
New Member
Jun 10, 2023 2:10:52 PM

It seems I was able to fix it by showing all signed-off errors and re-entering all of the fields again one at a time when prompted