Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 21, 2021 10:10:11 AM

Entering employment expenses with T2200 does not work - software bug?

Hi,

 

I wonder if I stumbled across a bug.

When I enter my employment expenses, the calculations on taxes owed/due do not change.

And then on the deductions summary page - it says employment expenses 0.

I tried entering expenses in any boxes and it is still not working.

This is on the Standard version of Turbotax.

I wonder if this is a software bug?

0 16 4988
16 Replies
Level 2
Mar 21, 2021 6:00:35 PM

I am having the exact same problem choosing either T2200 or T2200S. Neither way shows employment expenses on the summary. Yet on my husband's, it shows up when we use the flat rate method for Covid work from home expenses. 

 

Tried talking to support today and couldn't get anywhere. 

New Member
Mar 22, 2021 3:03:54 AM

Hi,

This truly feels like a bug in the free version of Turbotax. Even after upgrade to Standard the problem remained.

What worked for me was to scrap this return altogether, start a new return, choose Standard from the get-go and then it just worked.
It feels like a bug-on-purpose, honestly...

Good luck!

Level 2
Mar 22, 2021 3:27:27 AM

The catch is that mine was the paid version, accessed online 🙂

Level 2
Mar 22, 2021 4:36:00 PM

Check to ensure that at the bottom of your T4 where it says did you have employment related expenses you select, Yes. If you had multiple T4, select Yes on all that apply.

Level 2
Mar 23, 2021 5:22:25 AM

I went back to double check and it was checked yes.  I also started at this point and went through the tax form step by step and it still didn't register the answers I gave for the T2200 questions. 

 

In fact, I did a little test, and tried to do the flat rate instead.  That gets included at the summary.   I then went back and changed my answers to the T2200 ones instead, and the summary still just keeps the amount from the flat rate.  It doesn't seem to be connecting the those pages, to the final information, like it's not registering those answers.  

Level 1
Apr 5, 2021 9:03:57 AM

I am having the same error.

 

I select T2200 input all the information and nothing works.

 

I then try the flat rate method or the T2200S method and both of those work.

 

Can you help solve this issue?

Level 2
Apr 5, 2021 12:48:52 PM

I tried a brand new return and the same thing happened again. 

 

I finally had a tech person from TurboTax look at it. On your T4 entry,  at the very bottom, you do not tick off that you have expenses related to Covid if you want to use the normal T2200.   I put 'no' and then it finally worked!

New Member
Feb 28, 2022 12:30:55 PM

I just want to say thanks for this info a year later - I was going crazy trying to figure this out. Hopefully keeps the thread fresh for the next person googling this.

Level 1
Feb 28, 2022 4:11:37 PM

I have purchased Standard version and tried to enter the "Option 1" with flat rate of $2 for the number of days worked from home.  No matter what I am doing is not working. The form is not updating. Please HELP.

Moderator
Mar 2, 2022 11:47:12 AM

@Mihai Neagoe Are you using TurboTax CD/Download in forms mode? If so, please scroll up to the top of the form. You need to have all the eligibility checkboxes ticked, and then tick off Option 1 for the form to calculate properly.

Level 1
Mar 2, 2022 12:49:41 PM

Thank you very much. It works! Much appreciate your help!!! THANK YOU!

Level 1
Mar 5, 2022 7:18:04 AM

This goes to show how some questions in TurboTax are badly worded and confusing. There are many other examples like that.
Which goes against the promise from tax software such as TurboTax that it will make it simple and easy to fill your taxes.

Returning Member
Apr 3, 2022 8:31:53 PM

Hi, How do you do it if you are using easy steps. I couldn't find where in the form I am supposed to do this. Last year was super simple!

Can you please help guide me. 

Returning Member
Apr 30, 2022 7:44:35 AM

thank you ,was up all night trying to figure it , making  me crazy 

Returning Member
Apr 13, 2023 7:29:08 AM

Does anyone still have this issue for the detailed method? I have selected "Yes" on T4 form for claiming employment expenses and when choosing either the detailed or flat rate method, either way, applies same amount that is lower than it should be for both methods. I want to go with the detailed method and all boxes I have are Line 6 and Line 12. Can someone help? Thanks! 

Moderator
Apr 16, 2023 4:01:08 PM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.