Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 20, 2023 4:43:09 AM

Erro code xml error

Hi, 

I cannot net file because of an "XML error" how could I fix it? 

Thanks 

0 4 780
4 Replies
Returning Member
Feb 20, 2023 6:37:05 AM

I had the same issue this morning. 

Go back to the beginning where you see the steps "My Returns" then click "My Info" then you need to start from the beginning in that area. click marital status and do all steps you will find the donor question at one point need to answer then you can file

Level 15
Feb 20, 2023 8:54:01 AM

This issue will be fixed shortly- for now you can  go to "My Info" click on (Name) Canadian Citizenship and make sure that you answer the questions " Do you authorize the CRA to share your name and email address with the Government of Nunavut to contact you about organ and tissue donation, and to maintain the organ and tissue Donor Registry?

This happened to those who transferred from last year.

 

Thank you for choosing TurboTax.

New Member
Mar 19, 2024 10:00:10 AM

How do I fix Error Code xml 2023

Moderator
Mar 19, 2024 10:02:40 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.

​​​​​​​Thank you for choosing TurboTax.