Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 7, 2022 11:29:25 AM

Error 15

Is there anyway I can get passed error code 15, and submit my netfile?

0 6 2001
6 Replies
Moderator
Oct 7, 2022 12:31:50 PM

As per CRA  you can't NetFile your return: There are certain types of tax returns that can’t be sent to the Canada Revenue Agency (CRA) electronically:

  • a return for any taxation year other than 2017, 2018, 2019, 2020 or 2021
  • a tax return for another person (for example, if a taxpayer prepared a spousal/family return, each taxpayer must send his or her return separately)

You can’t use NETFILE to file your tax return if:

  • you went bankrupt in 2021 or 2022 (does not include a proposal for bankruptcy)
  • you are a non-resident of Canada

Other restrictions

Thank you for choosing TurboTax.

New Member
Apr 3, 2023 10:06:18 AM

How can I get by error code 15 and file my return

New Member
Apr 8, 2024 2:22:08 PM

Hi how Can I submit my netfile, still having error 15 thank you

Intuit Alumni
Apr 9, 2024 7:34:27 AM

As per the Canada Revenue Agency (CRA) Error 15 means the: Transaction  date is not entered in proper YYYY-MM-DD format. Please verify the information in your return.

 

Thank you for choosing TurboTax.

New Member
Apr 20, 2025 8:53:06 PM

Hi! I have received this code. I never had a bankruptcy nor file a bankruptcy. I found this and it was recent. Where Can fix that transaction date? Thanks in advance

Moderator
Apr 21, 2025 7:29:08 AM

@Greggy05 Is the transaction fee an error for the TFSA account?

Error code 15 is when the CRA has locked your account due to too many failed attempts to Netfile (5 times maximum). You should contact the CRA to unlock the account.

 

Thanks for choosing TurboTax.