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Error 960576 even after double checking the boxes suggested

Your update is truly appreciated.

 

Thank you for choosing TurboTax.

rebeccabrown1990
Returning Member

Error 960576 even after double checking the boxes suggested

Is there a resolution for this yet? We called a couple of weeks ago and were told this was an ongoing issue. I'd like to know prior to calling and waiting on hold for an afternoon again.

Error 960576 even after double checking the boxes suggested

Are you trying to file a joint return?