Hello, I was trying to open my 2019 return. I am able to install TT 2019 but not able to activate it. I get the following error message: The license code you entered is not valid error code: 607
I have the box and correct license code.
Thank you
We are sorry to see you are having this problem. Your installation key is a sequence of 21 digits grouped into six segments, with each segment alternating between three and four digit groupings.
Example: 123-4567-891-0111-213-1415
Most installation key issues can be resolved by carefully double-checking and reentering the key. If you see the Help with Installation Key screen after entering your key information, this in an indication that you may have entered the information in error. To resolve this problem, follow the instructions provided:
If you're still unable to enter your installation key, please go to the TurboTax Contact Us page or call our TurboTax Support team at 1-888-829-8608 for further assistance, they will assist you with this matter.
Thank you for choosing TurboTax.
billgallagher201
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