I have been using TurboTax for NETFILE for years. This year, the online submission was declined because no Chart A of the T936 form was filled out. Supposedly, if there is a capital gain from a T3 slip on Line 17600 of Schedule 3, then an entry on Line 68140 in Chart A of T936 is required. I checked the file and found the software did not generate the numbers on Line 68140. I tried to enter the numbers manually, but the software did not allow me. Is anyone having a similar situation? How can I solve this issue? Thanks.
We were attempting to resolve this error in collaboration with CRA. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience.
I have the same problem and want guarantees that it will be fixed by Intuit so that I can netfile my 2024 return on time.
I paid for TurboTax Premier and I expect value for my money.
Overall I am disappointed with the software and the failure to fix the problem.
Check out this thread with update from Intuit:
@djs123 We can understand your frustration, and we can assure you that we are working to resolve this error in collaboration with CRA. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience.