Error Code: TT3013. Error open update file

Turbotax 2019 Standard edition.

Installation is completed.

Failed to install the update with error code: TT3013.

Laptop OS Name: Microsoft Windows 10 Home and OS Version: 10.0.18363 N/A Build 18363

To run Turbotax as administrator, update failed to install with same error.

Uninstall and re-install. Get the same error.

Please help.

Regards,
Gary

2765

New Member

Mar 10, 2020 3:59:28 PM

I also get error Code TT3013.

"...could not open the file to read from it..."

therefore I cannot file my taxes online

New Member

Mar 10, 2020 5:21:26 PM

I just got this error TT3013 as well.

New Member

Mar 12, 2020 12:27:28 PM

I got the same problem. Turbotax has to fix this very soon.

New Member

Apr 2, 2020 4:23:59 PM

I got the same error TT3013. Can anyone help?

New Member

May 15, 2020 6:11:04 PM

I have the same issue, how can I proceed, I cannot file my return if I don't update....