Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 20, 2023 3:38:09 AM

Error Code: xml error

I am unable to Netfile with this error code. Message says "The DonorConsentIndicator" element is invalid. The Value "O" is invalid according to its datatype 'Token'. The ennumeration constraint failed.

1 24 4519
24 Replies
New Member
Feb 20, 2023 4:26:14 AM

Same error here - grateful for any fixes.

New Member
Feb 20, 2023 4:33:45 AM

Same here over an hour ago, still trying to find the fix

 

New Member
Feb 20, 2023 4:39:48 AM

same

Returning Member
Feb 20, 2023 4:41:13 AM

Also same error!! Ugh 

New Member
Feb 20, 2023 4:44:22 AM

Same error on my end. Frustrating.

Turbotax- please advise.

 

New Member
Feb 20, 2023 4:45:24 AM

I had the same issue this morning. 

Go back to the beginning where you see the steps "My Returns" then click "My Info" then you need to start from the beginning in that area. click marital status and do all steps you will find the donor question at one point need to answer then you can file

New Member
Feb 20, 2023 4:48:39 AM

This worked for me. 

Thank you @splinterpaul !!

New Member
Feb 20, 2023 4:48:55 AM

Thank you!! That did the trick for me. Looks like their feature to use the info from the previous year skips that question for you but doesn't input an answer automatically.

New Member
Feb 20, 2023 4:54:38 AM

Glad it helped! if you are still having an issue just start from the beginning and make sure everything it filled and answered.  

Level 1
Feb 20, 2023 5:29:06 AM

Worked for me. Thank you sir!

New Member
Feb 20, 2023 7:37:10 AM

Thanks so much!!

 

New Member
Feb 20, 2023 7:53:24 AM

Same error.

New Member
Feb 20, 2023 8:08:40 AM

Thanks! That worked for me. I never would have figured that out...Turbotax is sleeping. They should put you on the payroll. 🙂

New Member
Feb 20, 2023 8:29:05 AM

thank you!!!!

New Member
Feb 20, 2023 8:42:49 AM

Hey, thanks for posting this. It worked 🙂

Moderator
Feb 20, 2023 8:44:30 AM

This issue will be fixed shortly- for now you can  go to "My Info" click on (Name) Canadian Citizenship and make sure that you answer the questions " Do you authorize the CRA to share your name and email address with the Government of Nunavut to contact you about organ and tissue donation, and to maintain the organ and tissue Donor Registry?

This happened to those who transferred from last year.

 

Thank you for choosing TurboTax.

New Member
Feb 20, 2023 8:51:52 AM

Worked thanks!

Moderator
Feb 20, 2023 9:07:29 AM

You're welcome! Happy Filing.

New Member
Feb 20, 2023 9:07:31 AM

All you have to do is start back from marital status and make sure all the questions are answered. Also, make sure you answer the question below. Once i answered, i was able to netfile. Hope this helps

 

Level 1
Mar 15, 2023 4:39:18 PM

I have an error code XML2022 that is preventing me from filing my return online to CRA

Level 1
Mar 15, 2023 4:40:37 PM

error code xml 2022 preventing filing

Moderator
Mar 20, 2023 11:33:25 AM

@david messervey Please go back and make sure that all your personal information (name, address, etc...) is correct. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

 

New Member
Apr 29, 2023 7:37:54 PM

Received error code xml20(11)

Moderator
Apr 30, 2023 2:05:33 PM

@t-susan Go to "My Info" click on (Name) Canadian Citizenship and make sure that you answer the questions " Do you authorize the CRA to share your name and email address with the Government to contact you about organ and tissue donation, and to maintain the organ and tissue Donor Registry?