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Returning Member
posted Apr 23, 2025 10:44:39 AM

Error message when opening a *.tt24 file sent by another Turbo Tax user

My brother and I both use the TurboTax 2024 Standard desktop version. Between us, we do the tax returns for other family members. In past years, I was able to send him a copy of a file that I was working on, for his review. This was very helpful. This year, I sent him a *.tt24 file and he was able to open it. Afterward, I sent two other different files and he got an error message when trying to open them. (I am using TurboTax desktop with Windows 10 and VMWare, on my Macbook. He uses a PC.)

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3 Replies
Moderator
Apr 29, 2025 10:26:10 AM

What is the exact error message that you are getting? 

 

 

 

Returning Member
Apr 30, 2025 6:11:42 AM

“An error has occurred while reading your return from disk. Please ensure that the file is a valid TurboTax file and is not corrupted.
Error code TT403”

Moderator
May 1, 2025 12:19:01 PM

Try sending him the files again, as it looks like the files may have become corrupt in transport.